The Chairman, CEO of National Hajj Commission, NAHCON, Alhaji Zhikrullah Hassan has reiterated the importance of proper information dissemination in the Hajj industry especially during the covid-19 pandemic which has inhibited the international pilgrims from performing Hajj two years running.
Alhaji Hassan stated this during a one-day seminar organized by the commission for Information Officers, Public Relation Officers, Spokespersons and Heads of State Pilgrims’ Welfare Agencies/Boards/ Commissions at the Hajj House Abuja today.
At the opening ceremony of the seminar titled: “Hajj, Communications and COVID-19 Pandemic”, NAHCON boss charged participants on deficient service delivery which is achieved by giving
access to accurate, timely and relevant information.
“The theme of this event Hajj, communications and Covid-19 pandemic is among the topical issues of Interest in the field of Hajj today.
“This brings to mind the raw fear of covid-19, which made Hajj impossible for International pilgrims for two seasons running. Still under this fear of the pandemic, we were subliminally reminded how important Communication is in determining what International pilgrims were to plan for or what not to.”
“We will all agree that information sharing is central for clear understanding issues and for arriving at collective solutions.
“When partners in an industry have access to accurate, timely and relevant information from a broad range of sources, they become well-informed and equipped to take obstacles and facilitate efficient service delivery, Alhaji Hassan said.
He noted that Hajj process must be digitize as it is in global practice.
“For now it suffices to say we cannot afford to remain running the Hajj system in the traditional way at a time the world is reaping proceeds from gainful change through digitization of Hajj registration and its entire operation.”