Saudi Arabia’s Ministry of Hajj and Umrah on Sunday announced the suspension of an Umrah company and its overseas agent for failing to provide accommodation services for pilgrims in line with approved contractual programs.
In a statement carried by the Saudi Press Agency, the ministry said the company’s failure constitutes a clear violation of regulations governing services for Umrah pilgrims and visitors to the Two Holy Mosques.
It noted that a number of pilgrims arrived in the Kingdom without secured accommodation, despite these services being documented in the contractual programs.
This prompted immediate regulatory action against the company and its overseas agent under the established legal frameworks, the ministry said.
“The measures are intended to safeguard the rights of affected pilgrims, prevent a recurrence of such violations, and ensure the continued enhancement of service quality,” it added.
Last June, the ministry suspended seven Umrah companies due to deficiencies in providing transport services to pilgrims.
In an earlier report quoting the Hajj Ministry and the General Authority for the Care of the Affairs of the Two Holy Mosques, SPA said more than 1.7 million Muslims from all over the world arrived in the Kingdom to perform Umrah during Jumada Al Akhira alone.
Also referred to as Jumada Al Thani, Jumada Al Akhira is the sixth month of the Islamic calendar. For Hijri year 1447, this sixth month ended on December 20, 2025 in the Gregorian calendar.
